FAQ / Frequently asked questions ...


1. Right after launch the app is irresponsive - there's no reaction.

2. Why is the distance to the track not correct?

The distances to the tracks is estimated using “cell tower triangulation” and shows the linear distance not the distance when traveling on roads! Actually this is good news this method does not consume any additional batter power and an accuracy of 1 to 2 kilometers is fine enough. Measuring/calculating the road distance online is not possible these days - as soon as it is we will support it.

3. While i am on the road i cannot see the pictures.

4. Do i need a WIFI connection for photo up-/download?

5. How data is transferred with the automatic data update upon launch of the app?

  1. 6.Why doesn't the picture i just uploaded show up in track's detail?

7. The comments and ratings on my favorite track are horrible and wrong it got only 1 star!

8. Why can’t i see track “XYZ” in my list?

© 2013 Triple Verlag GmbH / CROSS Magazin

and Christian Kaas. All rights reserved.

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